Alexa+ Greetings is changing how people interact with visitors at their front door. With this new capability, Alexa+ can now answer Ring doorbells and hold natural conversations with anyone who shows up, whether the homeowner is inside, away, or simply unavailable. The feature transforms a traditional doorbell into an intelligent assistant that manages interactions smoothly and securely.
At the heart of Alexa+ Greetings is the combination of Ring’s video intelligence and Alexa’s conversational AI. When someone rings the doorbell, the system analyzes visual cues such as clothing, objects, and actions. This helps Alexa+ understand whether the visitor is a delivery driver, a neighbor, a salesperson, or a guest, and respond appropriately based on pre-set instructions.
Unlike basic voice responses, Alexa+ Greetings is designed to feel natural and contextual. A delivery person dropping off a package can be thanked and guided on where to place it. A neighbor looking for a misdelivered item can be acknowledged and asked for details. Even unexpected visitors are handled politely, without revealing whether anyone is home.
Personalization is a key part of Alexa+ Greetings. Users can configure how Alexa responds by enabling the feature in the Ring app under “AI Features.” From there, instructions can be set using any Alexa-enabled device, such as an Echo, Fire TV, or the Alexa app. Simple voice commands allow users to define scenarios like weekend deliveries or preferred package drop-off spots.
Alexa+ Greetings also includes ready-made responses for common situations. These presets are useful for handling routine deliveries or discouraging door-to-door sales. Users can review or adjust their active instructions anytime by asking Alexa what it will say to visitors, keeping full transparency and control over front-door interactions.
One of the most practical uses of Alexa+ Greetings is managing deliveries while busy. When homeowners are on work calls or away from home, Alexa can communicate clearly with drivers, answer follow-up questions, and relay important details. If a signature is required or access needs clarification, Alexa can respond in real time and log the interaction for later review.
The feature also helps reduce everyday interruptions. Salespeople or solicitors can be politely declined through Alexa, allowing residents to focus on work or family without awkward interruptions. This makes Alexa+ Greetings particularly appealing for people working from home or managing busy households.
For friends and family, Alexa+ Greetings offers a warmer experience. Instead of unanswered doorbells, visitors are greeted and offered the option to leave a message. Alexa captures the context of the visit so homeowners know who stopped by, why they came, and what follow-up might be needed.
Another major advantage is staying informed while away. Alexa+ handles conversations and records messages that can be reviewed later in the Ring app alongside video footage. This provides complete context, showing who visited, what they wanted, and when they arrived, effectively acting as a 24/7 digital assistant at the front door.
From a security perspective, Alexa+ Greetings is designed to be helpful without oversharing. Responses are crafted to avoid revealing whether someone is home, and interactions are kept separate from other smart home controls. Users decide exactly when Alexa responds and what information it shares, maintaining both safety and convenience.
Alexa+ Greetings is currently rolling out to Alexa+ Early Access users in the U.S. and Canada, with English-language support. It works on Ring Wired Doorbell Pro (3rd Gen) and Ring Wired Doorbell Plus (2nd Gen), and requires a Ring Premium Plan with Video Descriptions enabled.
With Alexa+ Greetings, the doorbell evolves from a simple alert system into an intelligent interface for managing visitors. By combining AI vision, natural conversation, and user-defined rules, Amazon is pushing smart home technology toward more proactive and human-like assistance.
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